Celent Case Study - BMO: Digital Transformation in Personal Banking

Winner of the Celent Model Bank 2017 Award for Process Automation. BMO is the 4th largest bank in Canada and among the 10 largest banks in the US. This is the story of the Bank of Montreal’s digital transformation initiative, using eForms and eSignature to offer a completely digital and mobile customer onboarding experience.

What makes this case study unique is the analyst view into the bank’s enterprise-wide, shared services approach to e-signature. Packed with metrics and best practices, this Celent report offers unique insights for IT, business and compliance stakeholders: